Live Better New Zealand Privacy Policy

Effective Date: 2019. 12.01
Live Better NZ (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information of parents, children, youth, volunteers, and supporters who interact with our website, programs, and services.

1. Information We Collect

We may collect personal information including:

Name, email address, phone number
Age or date of birth (for children and youth participants)
Program preferences, interests, and participation details
Emergency contact information
Disability or accessibility requirements (voluntary disclosure)
Payment information (if applicable for paid activities)
IP address and website usage data

2. How We Use Your Information

We use your personal information to:

Enroll participants in programs and workshops
Communicate program updates, schedules, and important notices
Manage volunteer applications and coordination
Comply with legal, regulatory, or safeguarding requirements
Improve our programs and services based on feedback
Promote Live Better NZ’s activities and events (only with consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Our trusted service providers (e.g., email systems, payment processors, IT support)
Government agencies or funders, only when required for program compliance or reporting
Partners involved in specific programs or events, only with your consent

4. Security of Your Information

We take reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

Access and correct your personal information
Withdraw consent for marketing communications
Request deletion of your information, where legally permissible
Raise a concern or complaint regarding our data handling practices

To exercise these rights, please contact:
Email: [insert contact email]
Phone: [insert contact number]

6. Cookies and Tracking

Our website may use cookies and Google Analytics to improve user experience and track website usage. Personal information collected via cookies will not be shared outside our organization unless consented.

7. Children’s Privacy

We are committed to protecting the privacy of children under 18. We only collect personal information from children with parental or guardian consent.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Live Better New Zealand
[Email: office@livebetter.org.nz]